Get in touch with our team

BonusBlitz support is available to help with account questions, KYC verification, technical issues, payments, or general feedback. Our team assists with registering your account, claiming promos, checking withdrawals, and resolving login or device problems. If you need step-by-step help or want to report a security concern, contact us and a representative at Bonus Blitz will guide you through secure document upload and next steps by email or phone.

Department	Contact
Customer Support	[email protected] (live chat & email, 24/7)
General Enquiries	[email protected] (response Mon-Fri, 09:00-18:00 ET)
Affiliate Enquiries	[email protected] (partner team, Mon-Fri)
Phone	+1 416 587 3921 (calls & SMS)
Working Hours	Live support 24/7; office Mon-Fri, 09:00-18:00 ET

Contact by email

Email is the preferred way to reach us for detailed requests, account issues, or when you need to send documents or explanations. Please use a clear subject line, include your full name and up-to-date contact details, and attach any relevant files. Providing accurate information up front helps us process your request faster and avoid unnecessary follow-ups.

Contact Form

Name Email Message Send message

Response Time

Our support team aims to respond promptly. Most inquiries are answered within one business day. Simple requests, like account questions or payment confirmations, are usually handled faster, while more complex issues, such as identity verification, disputed transactions or technical investigations, may take longer depending on their nature. We appreciate your patience and will keep you informed throughout the process.

Feedback

Help us improve BonusBlitz by sharing your feedback, suggestions or ideas for the site. We carefully review every message and use your input to refine features, promotions and overall user experience. Send thoughts via live chat or [email protected] and we'll follow up. Your feedback helps shape future updates and keeps the site running smoothly for all Canadian players.